Privacy Policy

We collect information you provide directly to us, including:

• Personal Details: Name, email address, phone number, and age group when you make a booking or inquiry.
• Payment Information: We do not store full card details. Payment screenshots uploaded for verification are stored securely.
• Communication Data: Messages submitted through our contact form.
• Usage Data: Browser type, IP address, pages visited, and time spent on the site (via analytics tools if enabled).

We use the information we collect to:

• Process and confirm your ticket bookings
• Send booking confirmations and updates via SMS or email
• Respond to your inquiries and support requests
• Improve our website experience and services
• Send promotional offers and seasonal updates (with your consent)
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Payment gateways, SMS/email delivery services, and analytics providers who assist in our operations.
• Legal Requirements: When required by law or to protect the rights and safety of our guests and staff.

All third-party providers are required to maintain the confidentiality of your information.

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies help us:

• Remember your preferences (e.g., language, ticket selections)
• Analyse website traffic and usage patterns
• Deliver relevant content and promotions

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Our website may contain links to third-party websites (e.g., Google Maps, social media platforms). We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at the details below.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy, please contact us:

• Welcome Water Park & Resort
• Email: info@welcomeresort.com
• Phone: +91 9876543210
• Address: Near Balachadi Beach, Jamnagar-Jodiya Road, Gujarat